FREE SHIPPING ON ALL DOMESTIC ORDERS + ORDERS RECEIVED BY 3PM CST SHIP THE SAME DAY!
Returns & Exchange & Shipping Policy
Return & Exchange Policy
We accept unworn bikinis and clothing bought from ashlehmarie.com in new condition with tags and liners attached within 7 days of purchase for a full refund. Please note all items marked final sale are not eligible for a refund or exchange. We do not offer store credit at this time. Once we receive and approve your returned items, your refund will go back on the original form of payment. For sanitary reasons, please try on all swimwear over underwear.
How do I start my return?
US customers can start a return here:
ashlehmarie.com/returns
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International customers can start a return here:
https://ashlehmarie/returns-international
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Simply submit your return request with the link provided and you will receive a shipping label via email. The cost of the label will be deducted from your refund. Then, use that shipping label to send your items back to us. Once your items are inspected, you can expect to receive a refund notification to your email within 5-10 business days.
Shipping Policy
Please allow up to 1 - 2 business days for processing. Free shipping orders are shipped nationally with USPS with an approximate delivery time of 5-7 business days.
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HOW MUCH IS SHIPPING?
We offer Fedex Express Shipping at a flat rate of $20 per order
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CAN I STILL CHANGE OR CANCEL MY ORDER?
If you need to make any changes to your order, please contact us at orders@ashlehmarie.com before 1:000pm cst. We will not be able to make any changes beyond that period.
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WILL I GET A TRACKING NUMBER?
An email will be sent once your order has been dispatched
If you do not receive one, please email orders@ashlehmarie.com
All orders require a signature on delivery, make sure your supplied address is attended during business hours
We cannot send to PO BOXES, please ensure a street address is supplied
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WHICH COURIER DO YOU USE?
Ashleh Marie uses FedEX & USPS . There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.